Better Practice conference
Melbourne — Complaints Scheme presentation — Friday 29 May 2015 ‘
This two-day conference is suitable for CEOs, management and senior staff in aged care – both residential aged care and home care.
With this year’s theme, Quality – Through the looking glass, we are asking you to reflect on yourselves, on what the term ‘quality’ means, and how you deliver quality for your care recipients. By at first looking within, we can look through the looking glass to a vision for the future. Look within, before looking out.
Our keynote speakers include ABC personality Dr Norman Swan who will speak on Quality in aged care, whose problem is it? How consumers can be partners; and Dr Jenny Basran, Associate Professor of Geriatric Medicine at the University of Saskatchewan, Canada, who will speak on how technology can bring quality to another level.